A BAR manager unleashed a savage response after one of their punters claimed the "beer was boring" and the atmosphere "pretty dull".
The disgruntled customer left the scathing review after visiting Jacks Cafe & Bar in Wolverhampton, West Mids., in September last year.
They gave the business a one-star rating and told customers to avoid it where possible, Birmingham Live reports.
But the bar manager hit back – saying only three people turned up for the reviewer's table of 12, adding "clearly you have no friends".
Writing on TripAdvisor, the reviewer, from Stoke-on-Trent, said: "We came along before a gig at KK’s Steel Mill (which is opposite) for a pre-gig drink.
"Given that this is directly opposite a gig venue, they made us feel about as welcome as a fart in a space suit.
"A friend booked a table for 12 but when everyone hadn’t arrived on time the manager came over and was about to throw us out, arguing that 'from a business point of view, we can’t let you have that table'."
They went on to warn the manager needs to "learn how to welcome people" before adding: "Oh and the beer was boring and the atmosphere pretty dull.
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"They have a perfect location for pre-gig drinks and treat their clientele badly. AVOID."
But Jathinder D, general manager at Jacks Cafe & Bar, hit back in November, writing: "Hi firstly do apologise about your experience you got to understand if you book a table for 12 people and only three turn up as a business we are losing money also others needed a table to sit and enjoy food and drink unfortunately couldn't as you over booked without any deposit thinking you had more friends than you thought you have.
'YOU HAVE NO FRIENDS'
"So sorry if you feel like you was mistreated but we need to protect our business and livelihoods of our staff, just for future reference if you book anywhere just book for yourself as clearly you have no friends have a good day, thanks."
Jacks Cafe & Bar in Frederick Street has an average Tripadvisor rating of 4.0 out of 5 from 160 reviews.
Of these, 87 are 'excellent' reviews, 33 are 'very good', nine are 'average', nine are 'poor' and 20 are 'terrible'.
And in contrast to the poor review left in September, another said: "Staff very welcoming, pleasant atmosphere.
"Menu has a good selection to choose from and at reasonable prices too. Definitely recommend here."
Someone else wrote: "The food is superb and very good value as are the drinks.
If you’re coming to KK Steel Mill for a gig make sure you book to avoid disappointment."
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