McDonald's customer trashes store after receiving wrong order

Not lovin’ it! Shocking surveillance footage shows McDonald’s customer abusing staff and trashing the store after she received the wrong drive-thru order

  • Incident occurred in Indianapolis in August; police have now released surveillance footage of the altercation after failing to catch the culprit
  • The enraged woman flew into a fit of rage after her food order was mixed up
  • She threw signage and a metal straw dispenser at McDonald’s staff; one employee was left with a laceration to the head  
  • The perpetrator left the scene in a silver sedan; police are offering up to $1,000 for tips that lead to her identity 

Police are hunting a woman who assaulted a McDonald’s employee after a mix-up with her drive-thru order. 

The violent incident occurred at the fast-food franchise in downtown Indianapolis back in August, with police releasing surveillance footage of the altercation on Tuesday in a bid to identify the culprit. 

The five-minute clip begins with the woman – who sports bright red hair and is clad in a pink shirt – walking into the establishment with a bag of food and a receipt. She is not wearing a face mask, despite requirements to do so. 

Footage shows the woman subsequently speaking to an employee at the counter, gesturing to her receipt and appearing to explain that there has been a mix-up with her order at the drive-thru. 

However, the conversation quickly deteriorates, with the woman soon seen leaning over the counter and shouting in the worker’s face. 

She’s not lovin’ it! Police are hunting  a woman who assaulted a McDonald’s employee after a mix-up with her drive-thru order. She is pictured in a pink t-shirt 

Surveillance video captured the moment the irate customer leaned over the counter and shouted in a worker’s face without wearing a face mask 

The employee appears to swat the woman out of the way – sending the hungry customer into a fit of rage. 

The customer begins screaming at a group of employees huddled behind the cash register, before she throws a metal straw dispenser at them. 

An elderly patron attempts to intervene and diffuse the situation. 

However, his words are of little comfort to the enraged redhead who begins to pelt yellow ‘Cleaning In Progress’ signs over the top of the till into the kitchen.  

The raging redhead soon starting throwing items at the employees – leaving one of them with a laceration to the face 

After a four minute temper tantrum, the woman storms out of the premises empty-handed – but not before she manages to destroy every piece of signage she can get her hands on.

One employee was left with a laceration to the face.  

Police were called to the restaurant, but the woman had left the scene by the time they arrived. 

Surveillance video shows her driving off from the McDonald’s in a silver sedan. 

Police are offering a reward of up to $1,000 for information that leads them to identify the offender. 

Anyone with information about this incident should call Crime Stoppers of Central Indiana at 317.262.8477

Surveillance video shows the culprit driving off from the McDonald’s in a silver sedan

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